Where to Find Us
1261 Locust St #64, Walnut Creek CA 94596 Appointment Only
925.825.1112
Maintenance Hotline
925.239.1706Business Hours
Mon-Fri: 8:30am - 5:00pm
Sat-Sun: By AppointmentOur Mission
To help great people realize the joy of leasing a home they love while providing the most phenomenal service experience ever.
Property Management Services
For those landlords who wish to be buffered from the day-to-day hassles of property repairs, maintenance, rent collection, and tenant issues, we offer our ongoing property management services. We are available to take over management of a property with an existing tenant in place, or if your home is vacant to also assist you with the placement of a new tenant.
Our property management services include:
- Day-to-day management of property
- Timely collection and disbursement of rent, backed by our On Time Rent Guarantee
- Ensuring tenant’s adherence to lease terms, rules & regulations, backed by our Quality Tenant Guarantee
- Responding to tenant inquiries, problems, and concerns
- Coordination of property repair and maintenance needs
- Periodic on-site inspections of property
- Detailed monthly accounting statements
- Detailed repair and maintenance logs
- Detailed tenant communication logs
- Coordination of tenant evictions, backed by our Eviction Guarantee
- Responding to after-hours tenant emergencies
- Act as a liaison between tenant and landlord
- Tenant move-out property inspections
Property Management Fees
The investment for our ongoing property management service is 6.0% of the property’s monthly rent, with a $110 per month minimum. For example, if your home rents for $3,000 per month, the monthly investment would be $180. And of course, your property management contract with us is always backed by our Easy Exit Guarantee
Discounts are available for multiple properties and properties renting for more than $5,000 per month. Your specific rate will be quoted in advance and fixed for the life of your contract with us.
Satisfaction Guarantee
Our property management services are backed by our crazy good, totally unheard of satisfaction guarantees that virtually eliminate any and all risk in choosing Via to care for your property. Check out our satisfaction guarantees page to learn more.