Your Satisfaction is Guaranteed at Via!

In the end, talk is cheap.  All the things you read on this website and Yelp.com about our company and the services we offer may sound great, but how do you know for sure you will actually receive what we promise you?  We share your pessimism.  Integrity and ethics are in far too short of supply today (Enron ring a bell?).   So we decided to put our money where our mouth is with these five guarantees that virtually eliminate any and all risk in choosing Via to care for your property:

Our Satisfaction Guarantees:

Guarantee #1 – Quality Tenant Guarantee
If any any time we need to terminate your tenant’s rental agreement due to poor performance or breach of contract, we will replace them with a new tenant free of charge.

Guarantee #2 – On Time Rent Guarantee
We’ll get your rent collected and direct deposited to your account on time, every time.  And by on time, we mean the 10th of each month, regardless of weekends or holidays, or if your tenant’s dog ate their rent payment.  If we don’t get you your rent on time, our services are free that month.

Guarantee #3 – Eviction Guarantee
If your tenant ever needs to be legally evicted, we will cover all legal and court expenses up to $2,500.

Guarantee #4 – Easy Exit Guarantee
You will never be locked into a long term management contract.  You can cancel at any time, no questions asked.  We’d appreciate it if you gave us 30 days notice, but really we just need enough time to properly notify your tenants of the change.

Guarantee #5 – 90 Day No Risk Test Drive
Try us risk free for 90 days.  If you are not 1,000% satisfied, you can cancel your service no questions asked and receive a full refund of all fees paid.

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  • Where to Find Us

    1261 Locust St #64, Walnut Creek CA 94596 Appointment Only




    Learn more about how to contact us

  • Maintenance Hotline

  • Business Hours

    Mon-Fri: 8:30am - 5:00pm
    Sat-Sun: By Appointment

  • Our Mission

    To help great people realize the joy of leasing a home they love while providing the most phenomenal service experience ever.