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Maintenance Requests

If you have an issue with your home, we want to help you fix it! To submit a maintenance request, please log in to your tenant portal by clicking here OR please call our dedicated maintenance hotline at 925.239.1706.

 

This phone number will get you directly connected to our maintenance operators who are standing by 24/7, 365 days a year ready to connect you with the vendor you need. All requests submitted by calling this number (or through your tenant portal) will ensure work orders are created in our central database so nothing gets lost or buried in voicemails or email inboxes. This enables us to get your issues resolved quickly and keep track of all work being done in one place. You will also be able to view and track all your maintenance work through your online tenant portal.

 

  • Where to Find Us

    1701 N. California Blvd #64, Walnut Creek CA 94596 Appointment Only

    925.326.7000

    925.825.1112

    info@via-pm.com

    Learn more about how to contact us

  • Maintenance Hotline

    925.239.1706
  • Business Hours

    Mon-Fri: 8:30am - 5:00pm
    Sat-Sun: By Appointment

  • Our Mission

    To help great people realize the joy of leasing a home they love while providing the most phenomenal service experience ever.